A True Team-Based Approach: Here is going to also outline a new and highly recommended methodology for establishing team-based maintenance performance standards which we call reliable planning times. The ACE Team Benchmarking Process (ACE System) was developed by TMEI founder back in the 1980's. It is really a true team-based method that utilizes skilled crafts people, technicians, supervisors, planners and other knowledgeable people complete two things;
Improve current repair methods, safety and quality and then
Establish work content time for selected 'benchmark jobs' for planners and others to inside developing reliable planning times
Benchmark Jobs: This is really a proven procedure that uses 'a consensus of experts' (ACE) who have performed these jobs and can also increase them. In turn, a comparatively small number of representative 'benchmark jobs' are developed for that major work areas/types within the operation. Benchmark jobs are then arranged into time categories ('time slots') on spreadsheets for your various craft work areas.
Spread Sheets: By using spread sheets to do what is termed 'work content comparison' or 'slotting', a planner is then able to establish planning times for a large amount of jobs using a relative small sample of 'benchmark jobs'. This publication also provides the step-by-step process on using the ACE Course. Most importantly it will illustrate how this method supports Continuous Reliability Improvement and quality repair procedures for every kind of maintenance repair shops.
Nearly every computerized maintenance management system (CMMS) allows an user to enter 'planned' or 'standard' hours on a work order, and therefore report on actual versus planned hours (the Craft Performance component of OCE) once the job is done. This holds true for both preventive and corrective maintenance work orders as well a project type work for rennovation, major overhauls and capitalized upkeep. Most do not make use for one main reason; they don't have reliable planning times or standard hours available.
Determining although hours an average maintenance technician will require to develop a task under standard operating conditions provides everyone involved a sense of what is anticipated. The standards provide management with valuable input for backlog determination, manpower planning, scheduling, budgeting and costing. Labor standards also form the baseline for determining craft productivity and labor savings for improved methods.
The ACE System Supports Continuous Reliability Improvement: Maintenance management work by its very nature seldom follows an exact pattern every occurrence in the same post. Therefore, exact methods and exact times for doing most maintenance jobs may not be established as they can for production-type occupation. However, the need to have reliable performance measures for maintenance planning becomes increasingly important simply because cost of maintenance labor rises and also the complexity of production equipment increases.
To work smarter, not harder maintenance work end up being planned, possess a reasonable time for completion, use effective and safe methods, performed with leading personal tools and special equipment possible and have right craft skill utilizing the right parts and materials for work at facet.
Investment for Planners: By investment in maintenance planners there must be a path to establish reliable planning times for as many repair jobs as possible. The ACE System provides that method as well as team-based process enhance the quality of repair procedures.
Various methods establishing maintenance performance standards have been used, including reasonable estimates, SWAGs, historical data, and engineered standards such as Universal Maintenance Standards (UMS) using predetermined standard figures. These techniques generally require that an outdoor party establish the standards, which are then imposed upon the upkeep force. This approach often will cause undue concern and conflict between management and the upkeep work force over the reliability of the standards.
GAINING ACCEPTANCE FOR PERFORMANCE STANDARDS: The ACE Team overcomes many of the inherent difficulties together with developing maintenance performance measures. The ACE (A Consensus of Experts) System is mandatory and in order to established given that standard process for modern maintenance leader. Other methods such as an use of ordinary data can supplement the ACE Physique. The ACE System methodology relies totally on the combined experience and estimating ability of friends of skilled crafts people, planners as well as other with technical knowledge of the repairs being made within the operation.
The objective of the ACE Team Benchmarking Process is find out reliable planning times to a number of selected 'benchmark' jobs and to gain a consensus and overall agreement on the established work content time. This system places such a high increased improving current repair methods, continuous maintenance improvement and the changing of planning times to reflect improvements in performance and methods as they occur. The ACE Product is a very progressive answer developing maintenance performance standards a very hard area alone to develop reliable and well-accepted planning times for maintenance.
The ACE Team approach combines the DELPHI technique for estimating combined with a proven team process plus the inherent and inevitable ability of folks think that to create a high degree of performance measures for their particular own. As used in this application, the objective for the ACE Team process in order to obtain essentially the most reliable, reasonable estimate of maintenance-related 'work content' time from a team of experienced crafts people, supervisors and planners. Process provides an important means assess repair method, safety practices and even to do risk analysis on jobs that leads to improved safety specializes in.
The ACE Team process (ACE Team process map shown for that next page) can contribute significantly to continuous standing. Application of the ACE System promotes a resolve forpersistance to quality repair procedures and provides the foundation for developing reliable planning times to order wide regarding maintenance plans.
The bottom line is effective maintenance management consultants need to utilize and understand this software for effective maintenance management consulting. Hopefully some questions have been answered this benchmarking process helps then you.